También te podría interesar
También te podría interesar
Whenever a quotation has been sent, it’ll be valid for 4 days. Realizing a payment, either half or total, leads to accepting the quote and contract of services and sales terms and conditions.
50% of the total cost of the boat service need to be paid in order to reserve the boat. The remaining 50%, as well as the cost of additional services, needs to be paid 7 days before the event takes place
CHARTERSBCN2013 S.L. guarantees that the equipment is insured against damages and accidents to third parties with a minimum amount of 336.567.00 Euro. The boat offers insurance for the passengers.
In case of cancellation by the client:
30 days before the event the total amount that has been paid will be refunded.
Between 15 and 29 days before the event, 50% of the money paid will be refunded.
Between 3 and 14 days before the event, 30% of the money paid will be refunded.
Within 48 hours of the event, no money will be refunded.
Once the service has been started, no money will be refunded. In case of having an additional service included such as catering, the cancellation or change of order within 48 hours of the event will lead to a payment of 100% of the service.
In case of having third party services contracted (musicians, golf instructor, reserved spaces in ports or other activities/professionals), the cancellation policy of the specific services that has been contracted comes into effect. In case of having contracted specific material such as banners, flags, shirts or clothing in general, or products that have a manufacturing lead time different from the cancellation policy, no money will be refunded once the trip has been cancelled.
48 hours before the event, we are able to receive a reliable weather forecast.
In case of a bad weather forecast, the client has the option to cancel the service or to postpone it to another day. In case of a cancelation caused by bad weather, the client will be refunded the amount paid in advance, except any money paid for third party services (catering etc.) as well as costs that arose for administration services which result in a 2% of the total amount paid.
No money will be refunded once the services has been started. This can happen by decision of the client or by the service provider (in case of bad sea, which could threaten the passengers and the crew).
Overall the company adopts the philosophy to achieve the goal that the clients are satisfied and are having a good time. Meaning, if we think 48 hours before the trip, that this satisfaction will not be achieved, we will inform and advise the client to change or cancel the trip. At this point we would like to point out that a forecast is, as the name says, as forecast and that the reality can be different to what has been predicted. In general, these forecasts magnify the possible meteorological events.